A warning light comes on, a noise shows up or a feature quits working, and the first thing you wonder is whether the repair costs you anything. For a newer Ford, the answer may be no, because the factory warranty can cover it.
This post covers what the Ford factory warranty includes, how the clock starts, what a warranty visit looks like at the shop and what the warranty usually doesn't cover. It also explains what to bring and ask when you call, so a covered repair goes smoothly.
Quick answer: Ford's New Vehicle Limited Warranty covers 3 years or 36,000 miles, and the Powertrain warranty covers 5 years or 60,000 miles, whichever comes first. Covered repairs are done at an authorized Ford dealer such as Holiday Ford at 1003 US 82 in Whitesboro. Book a visit, describe the symptom and ask the service team to check your coverage by VIN.
What does the Ford factory warranty cover?
Ford's New Vehicle Limited Warranty covers repairs for defects in factory materials and workmanship for 3 years or 36,000 miles, whichever comes first. The Powertrain warranty runs longer, at 5 years or 60,000 miles, and covers major drivetrain parts. Ford lists other coverages too, such as corrosion, safety restraint and emissions, and the terms differ by vehicle.
Your Warranty Guide spells out the exact terms for your model year. Coverage changes with the vehicle, so a Ford Super Duty with the diesel engine can carry different terms than a gas F-150. The service team can pull up what applies to your VIN, which is faster than reading the booklet at the kitchen table.
Whitesboro driver tip
Write down the date you took delivery and your current mileage. Both decide whether a repair is still inside the warranty, and you'll want them handy when you call.

When does the warranty clock start and stop?
Ford starts the clock on the day you take delivery or the day the vehicle is first put into service, whichever comes first. A demo or loaner that was in use before you bought it can start the clock early, so the date on your paperwork matters.
Coverage ends when you reach either the time limit or the mileage limit, whichever arrives first. A truck with 20,000 miles in the first year is on a faster path to the 36,000 mile limit than a commuter car that sits on weekends. Texas distances add up quickly, so check your odometer against the limit now and then.
Coverage ends when you reach either the time limit or the mileage limit, whichever arrives first.
How does a warranty repair visit work?
A covered repair follows the same path as any other service visit, with one extra step. The advisor confirms your coverage, and the technician confirms the cause of the problem.
Describe the symptom
Tell the advisor what you see, hear or feel, and when it happens.
Confirm coverage
The team checks your VIN, mileage and in service date against the warranty terms.
Diagnose the cause
A technician tests the system, because a covered failure and an excluded cause can look alike.
Repair and review
You get an explanation of what was found, what was covered and what, if anything, wasn't.
Plan for the diagnosis to take some time, since the technician has to find the cause before the repair is approved. Ask when you book whether the shop can keep the vehicle or whether a loaner or ride is available, because those options change with the day.

What does the warranty usually not cover?
A factory warranty covers defects, not normal wear. Items that wear out with use, such as tires, brake pads, wiper blades and filters, are maintenance, not warranty repairs. Damage from a collision, a flood, misuse or an accident is also outside the warranty.
Wear items
Tires, brake pads, wipers and filters wear with use and are maintenance items.
Accident or misuse damage
Damage from a crash, towing beyond the rating or off road abuse isn't a factory defect.
Parts added later
A problem tied to a non Ford part or a poor install may not be covered.
None of that means you should skip asking. A problem that looks like wear is sometimes a defect, and a technician is the one who can tell. If your Ford is out of warranty, a diagnosis still shows what the repair involves before you decide.
How can you make a covered repair go smoothly?
A few habits help. Keep your service records, even for routine work, because they show the vehicle was cared for. Report a problem soon after it starts, since a small fault left alone can become a larger one. Bring the vehicle in before the warranty ends if something seems off, because the date and mileage that count are the ones when you report it.
If you aren't sure whether something is covered, the Ask a Tech page sends your question to the service team. If the vehicle still drives well, complimentary Ford Pickup & Delivery may be available, and Mobile Service lists diagnostic scanning among its services. Both have availability and distance limits.
If your Ford still drives normally, Holiday Ford offers complimentary Ford Pickup & Delivery for service.
Complimentary at participating dealers. Availability and distance limits apply. Does not include parts or repair charges. A nonoperational vehicle is not eligible.
Learn About Pickup & DeliveryFord warranty repair questions
Coverage
How long is the Ford factory warranty?
The New Vehicle Limited Warranty covers 3 years or 36,000 miles, and the Powertrain warranty covers 5 years or 60,000 miles, whichever comes first. Terms differ by vehicle, so check your Warranty Guide.
Is a certified used Ford covered by warranty?
Certified Ford vehicles carry their own coverage, and the terms depend on the vehicle. Ask the team to check your VIN.
Does the warranty transfer if I buy a used Ford?
Remaining factory coverage can stay with the vehicle. Ask the service team to confirm what's left on your VIN.
The clock
When does the warranty start?
It starts on the day you take delivery or the day the vehicle is first put into service, whichever comes first.
What happens when I hit the mileage limit?
Coverage ends at the time limit or the mileage limit, whichever comes first, even if the time hasn't run out.
Should I report a problem before the warranty ends?
Yes. Report it as soon as you notice it, because the date and mileage when you report it matter.
The visit
Where can I get warranty repairs near Whitesboro?
Covered repairs are done at an authorized Ford dealer. Holiday Ford is at 1003 US 82 in Whitesboro, Texas.
Do I need an appointment for a warranty repair?
An appointment helps the team plan time and parts. You can schedule online or call ahead.
How long does a warranty repair take?
It depends on the problem and on parts. The technician has to find the cause first, so ask for an estimate on timing when you book.
What isn't covered
Are tires and brakes covered by the warranty?
Tires and brake pads wear with use, so they're usually maintenance items. A defect is different, and a technician can tell which it is.
Does an accident void the warranty?
Damage from an accident isn't covered as a defect, though other parts of the warranty may still apply. Ask the service team about your situation.
Will aftermarket parts affect coverage?
A problem tied to a non Ford part or a poor install may not be covered. Tell the advisor what has been added.
Pickup and service
Can you pick up my Ford for a warranty repair?
If the vehicle can be driven safely, complimentary Ford Pickup & Delivery may be available with dealer and distance limits.
Does Mobile Service cover warranty work?
Mobile Service lists diagnostic scanning and runs through participating dealers with limits. Warranty repairs that need a lift happen at the shop.
Are service specials available?
Offers change. Check the service specials page and ask what applies.